Microsoft reported on Thursday that it is investigating issues with its cloud services in the Central US region, which has caused widespread disruptions worldwide. Major airlines across the globe have been adversely affected by the outage. Underlying cause for outage of 365 apps, fixed, says Microsoft that the outage of its 365 apps and services has been fixed but residual impact of cybersecurity outages are continuing to affect some customers.
In India, Akasa Airlines announced that some of its online services will be temporarily unavailable at Mumbai and Delhi airports. SpiceJet also reported facing technical issues that are impacting flight updates. Similarly, Indigo Airlines stated that its systems are currently affected, which may impact booking, check-in, and access to boarding passes.
In the US, Frontier Airlines, a unit of Frontier Group Holdings Inc., grounded flights for over two hours due to problems with Microsoft’s services. Discount carrier Allegiant Air, which operates around 130 aircraft, also experienced disruptions affecting reservations and bookings.
The outage has also impacted airlines, telecommunications providers, banks, and media broadcasters in Australia and New Zealand, with some banks in New Zealand reporting they were offline.
Cause Identified and Fixed, but Residual Impact Continues
July 19, 2024, 5:20 PM IST
Microsoft has announced that it has resolved the underlying cause of the outage affecting its 365 apps and services. However, some customers are still experiencing residual impacts from the cybersecurity disruptions.
Experts Discuss CrowdStrike Glitch
July 19, 2024, 5:07 PM IST
Kumar Ritesh, CEO & Founder of CYFIRMA, informed Hindustan Times that the massive Microsoft outage was caused by a compatibility issue between CrowdStrike’s Falcon sensor and a recent Windows update. The update to the CrowdStrike sensor, a crucial endpoint protection tool, conflicted with changes introduced in the latest Windows update. Ritesh emphasized the need for thorough compatibility testing between security solutions and operating system updates to prevent such disruptions. He also suggested measures to avoid similar issues in the future.
Kenya Airways Booking System Affected
July 19, 2024, 5:07 PM IST
Kenya Airways has reported disruptions to its booking system due to the global IT outage. The airline stated, “We are currently experiencing a system outage that has affected our booking systems. As a result of the global IT issue, customers should expect slower-than-usual service.”
Microsoft Outage LIVE Updates
July 19, 2024, 5:06 PM IST
Microsoft Outage LIVE Updates: IndiGo Flights Cancelled
IndiGo has cancelled three late-evening flights from Thiruvananthapuram due to the ongoing Microsoft global outage. The cancelled flights include the 8:55 PM service to Bengaluru, the 10:10 PM flight to Hyderabad, and the 10:45 PM flight to Chennai.
July 19, 2024, 5:02 PM IST
Microsoft Outage LIVE Updates: CERT-In’s Statement on Disruption
The Indian Computer Emergency Response Team (CERT-In) has issued an advisory stating that Windows hosts related to the CrowdStrike Falcon Sensor are experiencing outages and crashes due to a recent update. The issue, causing a Blue Screen of Death (BSOD), has been addressed with changes reverted by the CrowdStrike team.
July 19, 2024, 4:49 PM IST
Microsoft Outage LIVE Updates: Hong Kong Airport Disruptions
Hong Kong’s airport has reported that some airlines are experiencing disruptions due to the global IT outage, affecting flight operations worldwide.
July 19, 2024, 4:34 PM IST
Microsoft Outage LIVE Updates: Resolution Timeline
Cybersecurity experts have warned that while a software fix is now available, restoring full functionality will be time-consuming. Researcher Kevin Beaumont indicated that impacted systems will need to be restarted in ‘Safe Mode’ to remove the faulty update, a process that will take days to complete at scale.
July 19, 2024, 4:31 PM IST
Microsoft Outage LIVE Updates: Flight Cancellations
The global IT outage has led to the cancellation of 1,390 flights, according to aviation analytics firm Cirium. The cancellations include 512 flights in the US, 92 in Germany, 56 in India, 45 in Italy, and 21 in Canada.
July 19, 2024, 4:28 PM IST
Microsoft Outage LIVE Updates: CrowdStrike Financial Impact
CrowdStrike CEO has confirmed that the global IT outage was caused by a defect in a content update, not a cyberattack. The company may face a loss of up to $16 billion, or a fifth of its value. Fixes have been deployed, and Mac and Linux systems remain unaffected.
July 19, 2024, 4:13 PM IST
Microsoft Outage LIVE Updates: Bengaluru Airport Disruptions
At Terminal 1 of Bengaluru airport, 90% of flights have been disrupted due to the Microsoft outage.
July 19, 2024, 4:12 PM IST
Microsoft Outage LIVE Updates: Washington DC Metro Service
The Washington DC Metro, which had previously announced delays, has now resumed normal service. All Metrorail stations are open and operating on schedule.
July 19, 2024, 4:01 PM IST
Microsoft Outage LIVE Updates: American Airlines Operations Restored
American Airlines has successfully restored its operations after experiencing technical issues due to the outage. The airline has apologized to customers for the inconvenience.
July 19, 2024, 3:39 PM IST
Microsoft Outage LIVE Updates: CrowdStrike’s Statement
CrowdStrike CEO George Kurtz stated that the outage was caused by a defect in a content update affecting Windows hosts. Mac and Linux systems are unaffected, and the issue is not a security incident or cyberattack.
July 19, 2024, 3:31 PM IST
Microsoft Outage LIVE Updates: Dubai Airport Passenger Movement
Passenger movement at Dubai airport has been halted due to the global outage, which was triggered by an update from cybersecurity platform CrowdStrike affecting Microsoft services.
July 19, 2024, 3:28 PM IST
Microsoft Outage LIVE Updates: FAA Monitoring Situation
The US Federal Aviation Administration (FAA) is monitoring a technical issue affecting IT systems at US airlines. Several airlines have requested FAA assistance with ground stops until the issue is resolved.
July 19, 2024, 3:26 PM IST
Microsoft Outage LIVE Updates: CrowdStrike CEO’s Statement
CrowdStrike CEO George Kurtz confirmed that the outage resulted from a defect in a content update for Windows hosts. Mac and Linux hosts are unaffected. The issue has been identified, isolated, and a fix has been deployed.
July 19, 2024, 3:04 PM IST
Microsoft Outage LIVE Updates: Washington DC Train Services Suspended
Washington DC has suspended all train services due to the IT outage affecting transit systems, according to Spectator Index.
July 19, 2024, 3:02 PM IST
Microsoft Outage LIVE Updates: Over 1,000 Flights Cancelled Globally
More than 1,000 flights have been cancelled worldwide so far, with the situation expected to worsen, according to aviation analytics firm Cirium.
July 19, 2024, 2:58 PM IST
Microsoft Outage LIVE Updates: Manchester United Affected
Manchester United has been impacted by the Microsoft outage. The club’s website is down, and the release of match tickets has been postponed until the issue is resolved.
July 19, 2024, 2:49 PM IST
Microsoft Outage LIVE Updates: Indian IT Minister’s Update
Indian IT Minister Ashwini Vaishnaw has updated on the global outage affecting multiple sectors. Indian airlines are resorting to manual check-ins due to technical issues.
July 19, 2024, 2:34 PM IST
Microsoft Outage LIVE Updates: UK Pharmacy Services Disrupted
The UK’s National Pharmacy Association has reported that community pharmacies are facing disruptions due to the global IT outage, affecting prescription access and medicine deliveries. Patients are advised to be patient during their visits.
July 19, 2024, 2:32 PM IST
Microsoft Outage LIVE Updates: SBI Systems Not Affected
SBI Chairman Dinesh Kumar Khara has confirmed that SBI systems are not impacted by the Microsoft outage.
July 19, 2024, 2:19 PM IST
Microsoft Outage LIVE Updates: Cyber Attack Concerns
The global IT outage affecting various sectors is not being treated as a cyber-related security issue, according to a British government security source.
July 19, 2024, 2:17 PM IST
Microsoft Outage LIVE Updates: Affected Microsoft Apps
Microsoft users are experiencing difficulties accessing apps and services. Check the current status of what’s working and what isn’t.
